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Code of Conduct

Being a Cupid comes with real trust
This isn't fine print you'll never read. It's the actual handful of rules that make this whole thing work for you, for your friends, and for everyone else on the platform.

WHY THIS EXISTS

Every part of Introductress depends on one thing: your friends trusting you enough to say yes. That trust is the entire product. This Code of Conduct exists to protect it, for you, for the friends you refer, and for the community of Cupids as a whole.

Breaking these rules doesn't just risk your own account. It risks the reputation of every Cupid on the platform. We take that seriously, and we need you to as well.

THE RULES


1. Consent is not optional. Ever.

This is the single most important rule on this page.

  • Your friend must know it's a paid, arranged setup through Introductress before she agrees to anything.
  • She must say yes freely, on her own, not because you talked her into it, guilted her, or made it awkward for her to say no.
  • She's allowed to say yes just for a nice dinner out, with zero interest in anything beyond that, and that's a completely legitimate reason to go.
  • She can change her mind at any point, including after she initially agreed, right up until the date happens.

What this looks like in practice:

"Hey, I actually thought of you for this. It's a paid setup through Introductress, dinner's covered, no pressure either way. Want me to send you his profile?"

What crosses the line:

Not mentioning it's a paid, arranged date until after she's already agreed to "grab dinner with someone"

Repeatedly asking after she's said no

Implying she "owes" you or making her feel guilty for declining

Offering her money or favors to convince her to go

2. Represent clients honestly.

Only share information about a client that is accurate and drawn from their verified profile. Don't exaggerate, embellish, or promise things on a client's behalf (e.g., don't tell your friend "he's looking for something serious" if you don't actually know that).

3. Never set up a date outside our Safe Date Policy.

Every date must happen at a public, well-reviewed restaurant or café, arranged through the Platform. You may never:

  • Suggest or agree to a private location for a first date
  • Share your friend's contact information with a client before a date, or vice versa, without both sides separately choosing to
  • Bypass Introductress's coordination process to arrange logistics directly

4. No quotas means no cutting corners.

There's real freedom in the fact that you're never required to find a match. Use it. Never refer a friend just to get a payout if you don't genuinely believe it's a good match she'd want to go on. This isn't just an ethical guideline, it's also just bad for you long-term, since a friend who feels used will stop trusting your recommendations (and word travels in friend groups).

5. Take reports seriously, including about yourself.

If a friend you referred reports discomfort with how a match was set up (not just about the client, but about how you handled it), we will follow up with you directly as part of our standard review process. This isn't an accusation. It's how we keep the whole system trustworthy. Cooperate honestly with any review.

6. Respect client confidentiality.

Client profile information is shared with you to help you find good matches, not to be screenshotted, shared outside the platform, or discussed publicly (including on social media) in a way that identifies a specific client.


WHAT HAPPENS IF THESE RULES ARE BROKEN


We try to be proportionate, but some violations are automatic:

Violation Consequence
Minor, first-time issue (e.g., an honest mistake in how a match was described) Warning + guidance on doing it right next time
Referring a friend without full, upfront consent Immediate account suspension pending review
Confirmed coercion or pressuring a friend into a match Permanent removal from the Platform
Sharing client information outside the platform Permanent removal from the Platform
Attempting to arrange a date outside the Safe Date Policy Permanent removal from the Platform

WHY THIS PROTECTS YOU TOO


It might read like a list of restrictions, but every rule here exists to protect Cupids specifically:

  • Consent rules protect your friendships. No one wants to be the friend who made things weird.
  • Honest representation protects your credibility. Your friends trust your taste. That only stays valuable if it stays honest.
  • The Safe Date Policy protects you from liability, not just your friend, since you're the one vouching for the match.
  • Confidentiality rules protect your relationship with the platform and the clients who trust their information is handled responsibly.


QUESTIONS ABOUT A SPECIFIC SITUATION?


If you're ever unsure whether something crosses a line, ask us before you act, not after. We'd genuinely rather answer a "hey, is this okay?" question than deal with the aftermath of a bad call.

 

Read our full Safety Policy →


ACKNOWLEDGMENT


By continuing to use Introductress as a Cupid, you confirm that you've read, understood, and agree to follow this Code of Conduct, in addition to our full Terms of Service.

 

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