Safety Policy

Safety is the reason we built this the way we did
Every rule below exists because it needed to. Here's exactly how we keep Cupids, their friends, and every date safe — no fine print, no vague promises.

OUR COMMITMENT

At Introductress, three things are non-negotiable: consent, transparency, and public safety. Every policy on this page exists to protect the people at the center of every date, especially the friends who are trusting a Cupid's judgment, and the Cupids putting their own name behind a match.

We built this platform assuming the worst-case scenario at every step, so that in practice, it almost never happens.

1. EVERY MALE CLIENT IS VERIFIED

Before anyone is added to our client database, they go through a verification process that includes:

Government ID verification, confirming they are who they say they are
Photo verification, confirming their profile photos are actually them, to prevent catfishing
A screening check against available public safety databases
Profile review. No anonymous or incomplete profiles are approved

If a client doesn't pass verification, he's not on the platform. No exceptions, no manual overrides.

2. THE SAFE DATE POLICY

Every single date arranged through Introductress must follow these rules:

Public places only. Popular, well-reviewed restaurants or cafés, never a private residence, never anywhere isolated.
Daytime or early-evening venues, in populated areas. We favor well-trafficked, reputable spots over anywhere secluded.
No contact information is shared through us before the date. Numbers or socials are only exchanged afterward, and only if both people choose to.
Dinner or the date itself is paid for by the male client, arranged in advance, so there's never an awkward money conversation in the moment.

This isn't a guideline we hope people follow. It's built into how dates get approved and scheduled in the first place.

3. CONSENT COMES FIRST — ALWAYS

This is the rule we care about most, and the one we're most direct about:

A Cupid must never set up a date without her friend's full knowledge and enthusiastic agreement.

That means:

Your friend must know it's a paid, arranged setup through Introductress, not a "surprise," not a casual hangout she wasn't told about.
Your friend must say yes for herself, freely, no guilt-tripping, no pressure, no "just do it for me."
Your friend is never obligated to continue seeing the client afterward, regardless of how the date goes. One dinner is one dinner. Nothing more is owed by anyone.
Your friend can change her mind at any point, even after initially agreeing, right up until the date.

Cupids who violate this, misleading a friend, applying pressure, or setting up a date without clear consent, are permanently removed from the platform.

4. ZERO-TOLERANCE POLICY

If a friend reports that a male client was disrespectful, made her uncomfortable, or behaved inappropriately in any way:

The client is immediately suspended from the platform while we review.
We follow up directly with the person who reported it, never with the client first, to understand what happened.
Verified violations result in a permanent ban. No warnings, no second chances, no return under a new profile.

We built this policy so that reporting something never feels like a bigger hassle than the thing being reported. If something felt wrong, we want to hear about it. Full stop.

(We also take false or malicious reports seriously, to protect the integrity of the system for everyone. Every report is reviewed fairly before action is taken.)

5. HOW TO REPORT SOMETHING

If a date didn't go the way it should have, whether it's something small that felt off, or something serious, tell us.

Report a Concern

You will never be asked to "prove" what happened before we take you seriously. Every report is reviewed by a real person, not an algorithm.

6. SAFETY TIPS FOR EVERY DATE

(For the friends going on dates, worth including even beyond what Introductress controls.)

Tell a friend where you're going and roughly when you expect to be back.
Meet at the venue directly rather than sharing your exact home address.
Keep your phone charged and easily accessible.
Trust your gut, if something feels off, you're never obligated to stay for the whole date.
You can end a date early at any time, for any reason, no explanation required.

7. WHAT WE DON'T DO

To be clear about the limits of what this platform is:

We do not guarantee chemistry, a second date, or a relationship, only a safe, real, arranged first date.
We do not share contact information between clients and friends without both parties' consent and AFTER the two have met over a date.
We do not allow private residences, secluded locations, or any date setup outside our approved public-venue policy.
We do not tolerate Cupids being pressured into quotas, and we do not tolerate friends being pressured into dates.